Where are my previous support tickets?

As part of our upgrade to a new version of our help desk, support tickets submitted before the migration are not available in the new customer portal. However, your previous tickets have not been deleted and remain accessible to our support team. If you need information from an older ticket, please submit a support ticket with any details you have (such as your email address, ticket number, or the approximate date of the request), and we'll be happy to assist you.